Sohag MedWay is committed to protecting your privacy and providing a secure educational environment. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect:
Account Information: We collect your name, phone number, and email address to create and manage your account.
Identity Verification: The app requires users to upload a photo of a "Government-issued ID". This is strictly used for security purposes to verify the student's identity and prevent unauthorized account sharing.
2. Device Permissions:
Camera & Photo Library: Required only to allow you to take or upload your profile picture and identity verification documents.
Device ID: We may check your device's unique identifier to ensure the account is accessed from a single authorized device for security monitoring.
3. Data and Content Security:
All collected data, including identity documents, is encrypted and stored on highly secure, firewalled cloud servers.
Video streaming content is dynamically encrypted to prevent unauthorized downloading, copying, or redistribution.
We do not sell, trade, or share your personal data or identity documents with any third parties.
4. Data Deletion and User Rights:
Users have the right to request access to or correction of their data.
You can request the permanent deletion of your account and all associated data at any time via the in-app support or by contacting our official support email.